Sales Associate (Office Based)
Full time @Vanson Paper Industrial Corporation posted 1 week ago in Sales & Marketing Shortlist Email JobJob Detail
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Job ID 227090
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Career Level Officer
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Experience Fresh
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Gender Any
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Industry Management
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Qualifications Certificate
Job Description
Job Title: Sales Associate (Office Based)
Department: Sales Department
Reporting to: Product Manager
Job Overview:
The Office-Based Sales Representative is responsible for generating leads, handling client inquiries, preparing quotations, processing sales orders, and supporting the end-to-end sales cycle for bond paper and related paper products. This role involves regular communication with customers via phone, email, and messaging platforms, and coordination with the production, warehouse, and delivery teams to ensure customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound calls, emails, and online inquiries for bond paper products.
- Generate and follow up on sales leads and convert them into orders.
- Prepare price quotations, sales proposals, and product presentations.
- Process sales orders accurately and coordinate with logistics and warehouse for deliveries.
- Build and maintain strong customer relationships to encourage repeat business.
- Monitor customer accounts for payment follow-ups and credit term adherence.
- Maintain accurate sales records and prepare daily, weekly, or monthly sales reports.
- Provide after-sales service support, handling complaints or special requests.
- Stay updated on product specifications, pricing, and industry trends.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field is an advantage.
- With 1–2 years of sales or customer service experience; experience in paper products or office supplies is an advantage.
- Fresh graduates with strong communication skills and willingness to learn may be considered.
- Familiarity with MS Office (Excel, Word, Outlook).
- Strong communication and interpersonal skills.
- Customer-focused with good negotiation and follow-up abilities.
KSAOs for the Sales Associate:
Knowledge
- Basic knowledge of sales processes and documentation (e.g., SO, DR, invoice).
- Understanding of paper product types, sizes, and specifications (GSM, reams, etc.).
- Knowledge of client profiling and sales pipeline tracking.
- Familiarity with inventory coordination and basic logistics.
- Basic awareness of credit terms, payment collection, and customer aging.
Skills:
- Strong verbal and written communication skills (English and Filipino).
- Good telephone etiquette and email writing skills.
- Proficiency in Microsoft Excel and Word; familiarity with CRM tools (e.g., HubSpot, Salesforce) is a plus.
- Persuasive selling and negotiation skills.
- Good organizational and time management abilities.
Abilities:
- Ability to build rapport with clients and handle objections.
- Ability to multi-task and manage multiple inquiries/orders at once.
- Ability to analyze customer needs and recommend appropriate products.
- Capable of working under pressure to meet sales targets.
- Ability to coordinate across departments (e.g., accounting, warehouse, delivery).
Other Characteristics:
- Results-driven and goal-oriented.
- Has initiative and a positive attitude towards sales challenges.
- Willing to work on-site and possibly beyond office hours if needed.
- Trustworthy and detail-oriented in handling customer data and transactions.
- Can work both independently and as part of a team.
Required skills
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